Mercedes-Benz Canada is committed to
providing the best possible service to our customers and to making
the total ownership experience of a Mercedes-Benz vehicle the best
in the automotive industry. The Mercedes-Benz Canada Roadside
Assistance Program is an integral part of this commitment.
Beyond the services and assistance provided
through the Mercedes-Benz dealer network which is strategically
spread out across the country, Mercedes-Benz Canada Inc. has put in
place a nation-wide auxiliary support network whose sole purpose is
to provide you, the Mercedes-Benz owner, with assurance and peace
of mind wherever and whenever you need it.
Emergency Roadside Assistance is available
virtually anywhere in Canada or the continental United States.
Specific coverage details can be obtained by calling the
Mercedes-Benz Roadside Assistance number 1-800-387-0100.
Emergency Roadside Repair Service is also
available in major metropolitan areas within a 50 km radius of your
Mercedes-Benz dealer by calling 1-800-387-0100. Please ask you
dealer for details and hours of service.
For either Emergency Roadside Assistance or
Emergency Roadside Repair Service Please have your vehicle
identification number (VIN) available when you call.
The VIN is easy to find and is located on
your automobile registration, or on the dashboard viewed from
outside the front of the windshield on the drivers side, or on the
drivers-side door pillar below the door latch. We need this number
to access your records in our computer, so please be prepared to
provide the last eight (8) digits of your vehicles VIN when you
(Example of VIN: WDBAA23C4MB567890. Usually
the last eight digits MB567890 are all that is necessary.)